All orders are processed within 24/48 hours (excluding weekends and holidays) from receipt of the order confirmation email. When we ship the order, you will receive a specific notification.
Rates and estimates for domestic shipments
Order shipping rates will be calculated and displayed at checkout.
Free shipping for orders over 29 EUR).
We offer international shipping to the following countries:
Your order may be subject to import duties and taxes (such as VAT), which are applied when the shipment reaches the destination country. [Your Company] is not responsible for these additional charges, which are your responsibility as a customer.
How can I check the status of an order?
When your order is shipped you will receive an email notification that will include a tracking number that can be used to check the status. Tracking information will be available within 24/48 hours.
If you do not receive your order within 2 days of receiving the shipping confirmation email, please contact us at firstname.lastname@example.org specifying your name and order number and we will carry out the necessary checks.