Terms and conditions
Terms and Conditions of Purchase
These terms and conditions of online sales (hereinafter the Terms) are adopted by OZIO (hereinafter OZIO), registered trademark owned by Pq design Sas, PI/CF 10572011004 with headquarters in via Nazionale 69, Cermignano (Te), registered at the Teramo chamber of commerce REA TE 173542 3542
The Terms regulate the sale of OZIO products through the online shop on the website http://ozio-design.com (hereinafter the Site). The Terms do not apply to sales made by resellers of OZIO products.O.
The Terms applicable to a particular order are those in force on the date of the order, in the version published on the Site on that date. Upon confirmation of your order, you will be asked to accept the Terms. Acceptance of the Terms is a necessary condition for processing your order.
OZIO reserves the right to modify the Terms at any time, at its discretion. If you wish to order OZIO products via the Site, we recommend that you consult the Terms as they are published on the Site before confirming your acceptance.
Online sales through the Site are intended for end consumers of OZIO products and not for resellers. OZIO may, at its discretion, refuse an order if it suspects that the buyer is purchasing the product for resale.a.
The OZIO products that you can purchase through the Site are those displayed on the Site on the date of your order, within the limit of available stocks.
OZIO reserves the right to modify at any time its assortment of OZIO products offered for sale through the Site.
The images of OZIO products displayed on the Site are used for illustrative purposes and may differ from the product delivered. The descriptions and product data sheets available on the Site are provided for purely indicative purposes and do not constitute contractual documents.
OZIO declines all responsibility for any errors or omissions in the images displayed on the Site and in the descriptions or product sheets.
OZIO reserves the right to limit the number of OZIO products that can be purchased within a single order session.
The currency indicated for the prices of OZIO products depends on the country selected for browsing the Site. Therefore the prices are indicated: in euros for the European Union countries that have adopted this currency.
Product prices include VAT where applicable.
Product prices do not include delivery costs. These costs may vary, depending on the country of destination and based on the delivery method you have selected.
OZIO reserves the right to change product prices and delivery costs without notice and at its discretion.
The prices and delivery charges applicable to your order will be shown on your order summary page. You will be informed of the amount before confirming the order.
Taxes or customs duties may be charged when importing products into the destination country. Such charges, taxes and duties are not included in product prices or delivery costs and you are responsible for them. It is up to you to inform yourself about this matter before placing your order and paying any levies, taxes or duties. OZIO declines any responsibility in this regard.
To place an order through the site, you must create a customer account on the site.
To order products via the Site, you will need to proceed as follows:
Once you have selected the product to purchase, you need to add it to your cart.
Once you have added all the products you wish to order to your cart, you will need to validate your order.
The contents of your cart will be displayed and you can delete the products.
Once you have checked the contents of your cart, you must accept these Terms by checking the corresponding box to continue with your order.
You will be asked to provide personal information to enable us to process your order, including your name, telephone number, billing address, product delivery address, email address and details of your credit card. If you don't have a customer account yet, you can create one at this point.
Once this is done, the Site will display a summary page of the products ordered and their price, as well as the applicable delivery costs, depending on the delivery address. You will be asked to confirm your acceptance. Once acceptance is confirmed, your order will be final and you will no longer be able to modify it.
You will then receive an order confirmation via email containing all the details of your order. OZIO will be bound by the order upon issuing this confirmation.
OZIO reserves the right to refuse or cancel any order at its discretion. OZIO may in particular refuse an order if there is a dispute with you regarding a previous order or if OZIO has reason to believe that you do not comply with these Terms. If an order is canceled after your credit card has been charged, the corresponding amount will be refunded.
Normal order processing takes 1-2 business days.
Standard delivery in 5-12 working days.
Tracking number is available.
For fast shipping please send 10 USD more.
Paypal account: firstname.lastname@example.org
USA, Canada, Asia, Australia and the rest 3 to 5 business days
Europe: 1 to 2 working days
Shipping costAfrica $10.00
We hope you are happy with your order. If for any reason you are not satisfied with the product, please contact us within 15 days of receipt and we will be happy to issue the refund. Just remember that items must be returned in resalable condition, unused and protected in their original packaging.
Please note that the original shipping costs are non-refundable.
Please contact us before returning at email@example.com
You can also contact us by phone at +39 050 62235966