Terms and conditions

Purchase Terms and Conditions


These terms and conditions of online sale (hereinafter the Terms) are adopted by OZIO (hereinafter OZIO), registered trademark owned by Pq design Sas, PI / CF 10572011004 with registered office in via Nazionale 69, Cermignano (Te), registered at the Chamber of Commerce of Teramo REA TE 1735423542 

The Terms govern the sale of OZIO products through the online store on the website http://ozio-design.com (hereinafter the Site). The Terms do not apply to sales made by resellers of OZIO products.O.

The Terms applicable to a particular order are those in force on the date of the order, in the version published on the Site on that date. Upon confirmation of your order, you will be asked to accept the Terms. Acceptance of the Terms is a necessary condition for processing your order.

OZIO reserves the right to change the Terms at any time at its discretion. If you wish to order OZIO products through the Site, we recommend that you consult the Terms as they are published on the Site before confirming your acceptance.



Online sales through the Site are intended for final consumers of OZIO products and not for resellers. OZIO may, at its discretion, refuse an order if it suspects that the buyer is purchasing the product for resale.a.



The OZIO products that you can purchase through the Site are those displayed on the Site on the date of your order, within the limit of available stocks.

OZIO reserves the right to modify at any time its range of OZIO products offered for sale through the Site.

The images of the OZIO products displayed on the Site are used for illustrative purposes and may differ from the product delivered. The descriptions and product data sheets available on the Site are provided for information only and do not constitute contractual documents.

OZIO declines all responsibility for any errors or omissions in the images displayed on the Site and in the descriptions or product sheets.

OZIO reserves the right to limit the number of OZIO products that can be purchased within a single ordering session.



The currency indicated for the prices of OZIO products depends on the country selected for navigation on the Site. Therefore the prices are indicated:in euros for the countries of the European Union that have adopted this currency.

Product prices include VAT where applicable.

Product prices do not include delivery costs. These costs may vary, depending on the country of destination and the delivery method you have selected.

OZIO reserves the right to change product prices and delivery costs without notice and at its discretion.

The prices and delivery charges applicable to your order will be indicated on the summary page of your order. You will be informed of the amount before confirming the order.

Taxes or customs duties may be charged upon importation of the products in the country of destination. Such levies, taxes and duties are not included in product prices or delivery costs and you are responsible for them. It is up to you to inform yourself about this topic before placing your order and paying any levies, taxes or duties. OZIO declines all responsibility in this regard.



To place an order through the site, you need to create a customer account on the site.

To order products through the Site, you will need to proceed as follows:

Once you have selected the product to buy, you need to add it to your cart.

After adding all the products you wish to order to the cart, you will need to validate the order.

The contents of the cart will be displayed and you can delete the products.

Once you have checked the contents of your cart, you will need to accept these Terms by checking the corresponding box to continue your order.

You will be asked to provide your personal information to allow us to process your order, i.e. your name, your telephone number, your billing address, the address for the delivery of the products, your email address and the details of your credit card. If you don't have a customer account yet, you can create one at this point.

Once this is done, the Site will display a summary page of the products ordered and their price, as well as the applicable delivery costs, depending on the delivery address. You will be asked to confirm your acceptance. Once acceptance is confirmed, your order will be final and you will no longer be able to modify it.

You will then receive an order confirmation by e-mail containing all the details of your order. OZIO will be bound by the order at the time of issuing this confirmation.

OZIO reserves the right to refuse or cancel any order at its discretion. OZIO may in particular refuse an order if there is a dispute with you regarding a previous order or if OZIO has reason to believe that it does not comply with these Terms. If an order is canceled after the credit card has been charged, the corresponding amount will be refunded.



Normal order processing takes 1-2 business days.
Standard delivery in 5-12 working days.
Tracking number is available.

For fast shipping please send extra 10 USD.
Paypal account: info@pqdesign.it
USA, Canada, Asia, Australia and the rest 3 to 5 business days
Europe: 1 to 2 working days

Shipping cost

asia + middle east$10.00
mexico, central america and caribbean$10.00
south america$10.00
usa + canada$10.00



We hope you are happy with your order. If for any reason you are not satisfied with the product, please contact us within 15 days of receipt and we will be happy to issue your refund. Just remember that items must be returned in resalable condition, unused and protected in their original packaging.

Please note that original shipping charges are non-refundable.

Please contact us before returning to info@pqdesign.it

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